Patient Support


Patient Care Advocates

Patient Care Advocates (PCAs) are your 1:1 concierges to help you through the entire process leading up to surgery. Your PCA will be assigned after your consult with the surgeon. They help make sure your pre-op needs are met, and will serve as your primary point of contact with the Nicholson Clinic. Since there can be several steps leading up to surgery, especially if using bariatric insurance coverage, your PCA team is here to help you navigate the journey to surgery. Some insurance plans often require dietitian and psychologist appointments, sleep studies, lab work, clearances, etc. We also require our patients to complete a 2-week pre-op diet to help prepare you for a safe, effective surgery. Our Patient Care Advocates strive to help you through each and every step – their primary goal is to ensure you have the best possible pre-surgical experience. All of our PCAs are also Certified Medical Assistants. Please inform your Patient Care Advocate as soon as possible if you are ever dissatisfied with any aspect of your surgical process.

Jordan Mitchell, MA

Patient Care Advocate
(469) 800-5835
Jordan@nicholsonclinic.com

Melissa Furrh, MA

Patient Care Advocate
(469) 800-5834
Melissa@nicholsonclinic.com

Karen Perez, MA

Patient Care Advocate
(469) 800-5830
Karen@nicholsonclinic.com

Virtual Pre-Op Education Sessions

Nicholson Clinic and Baylor Scott and White are committed to your comprehensive bariatric care. As a part of your care program, we would like you to attend a virtual Pre-Operative Education Session prior to your scheduled surgery. These virtual sessions are are led by Ty Mason, BSN, Registered Nurse and Bariatric Coordinator for Baylor Scott and White Medical Center Plano.

 

Friday, June 20 | 12:00-12:30pm

Friday, July 11 | 12:00-12:30pm

Friday, July 25 | 12:00-12:30pm

Friday, August 8 | 12:00-12:30pm

Friday, August 22 | 12:00-12:30pm

Friday, September 5 | 12:00-12:30pm

Friday, September 19 | 12:00-12:30pm

 

To RSVP and receive the link to the meeting invite, please contact Ty at tyrisha.mason@BSWHealth.org.

 

Virtual Post-Op Support Group Meetings

Please join us for our next complimentary support group meetings.

 

Saturday, June 21 | 9:30–10:30am

Hosted by Kathy Matthews-Carlisle, bariatric success story, nurse, and certified health coach.

Topic:  Mindset – The #1 Tool That Changed My Bariatric Journey

To RSVP, email kathy@livingwellthrivingmore.com and she will send you a zoom link to join!

 

Wednesday, July 23 | 5:30-6:30pm

Hosted by Cooper Lee, BS, MBA, NTX Clinical Director – Kourage Health

 

Wednesday, September 24 | 5:30-6:30pm

Hosted by Dr. Nick Nicholson, Bariatric Surgeon

To RSVP and receive the link to the meeting invite, please contact Ty at tyrisha.mason@BSWHealth.org

Texas Bariatric Weight Loss Surgery Center | Dallas, Plano Clinic