Patient Support


Nicholson Clinic is committed to offering a wide range of support options to our patients.

Medical Assistants / Patient Educators

Our Medical Assistants / Patient Educators offer pre-op and post-op nutrition advice, medical support and guidance to help you through the process.

If you have specific questions for a Patient Educator, you can contact Erika Avila, MA or Cristina Edge, MA on their direct line or via email, please see below. Please note, our Patient Educators are available during business hours, Monday through Friday and may take 24-48 business hours to respond due to patient demand. If you need something sooner, please call our office at 972-494-3100.

Erika Avila, MA
English/Spanish Speaking
Patient Educator/Prescriptions/FMLA
(214) 272-2061
Erika@NicholsonClinic.com

Cristina Edge, MA
English/Spanish Speaking
Patient Educator/Prescriptions/FMLA
(214) 699-4075
Cristina@nicholsonclinic.com

Patient Care Advocates

Patient Care Advocates (PCAs) are your 1:1 concierges to help you through the entire process leading up to surgery. Your PCA will be assigned after your consult with the surgeon. They help make sure your pre-op needs are met, and will serve as your primary point of contact with the Nicholson Clinic. Since there can be several steps leading up to surgery, especially if using bariatric insurance coverage, your PCA team is here to help you navigate the journey to surgery. Some insurance plans often require dietitian and psychologist appointments, sleep studies, lab work, clearances, etc. We also require our patients to complete a 2-week pre-op diet to help prepare you for a safe, effective surgery. Our Patient Care Advocates strive to help you through each and every step – their primary goal is to ensure you have the best possible pre-surgical experience. All of our PCAs are also Certified Medical Assistants. Please inform your Patient Care Advocate as soon as possible if you are ever dissatisfied with any aspect of your surgical process.

Jordan Mitchell, MA
Patient Care Advocate
(214) 785-6888
Jordan@nicholsonclinic.com

Samantha Lumbreraz, MA
Patient Care Advocate
(972) 521-3651
Samantha@nicholsonclinic.com

Amber Delgado, MA
Spanish Speaking Patient Care Advocate
(972) 521-3652
AmberD@nicholsonclinic.com

Cristina Edge, MA
English/Spanish Speaking
Patient Educator/Prescriptions/FMLA
(214) 699-4075
Cristina@nicholsonclinic.com

Virtual Patient-to-Patient Thanksgiving Support Group
TBD

Join Erika Avila, Nicholson Clinic MA and Patient Educator for a virtual support group with Thanksgiving survival tips and a special cooking demonstration.

Nicholson Clinic Facebook Support Group

Grupo de apoyo virtual de paciente a paciente en español para el Día de Acción de Gracias
TBD

Únase a Erika Avila y Cristina Edge, MA de Nicholson Clinic y educadores de pacientes para un grupo de apoyo virtual con consejos de supervivencia de Acción de Gracias y una demostración especial de cocina.

Visite el grupo de soporte de Facebook de Nicholson Clinic para obtener información sobre el enlace y los detalles del evento.

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