Patient Care Advocates
Patient Care Advocates (PCAs) are your 1:1 concierges to help you through the entire process leading up to surgery. Your PCA will be assigned after your consult with the surgeon. They help make sure your pre-op needs are met, and will serve as your primary point of contact with the Nicholson Clinic. Since there can be several steps leading up to surgery, especially if using bariatric insurance coverage, your PCA team is here to help you navigate the journey to surgery. Some insurance plans often require dietitian and psychologist appointments, sleep studies, lab work, clearances, etc. We also require our patients to complete a 2-week pre-op diet to help prepare you for a safe, effective surgery. Our Patient Care Advocates strive to help you through each and every step – their primary goal is to ensure you have the best possible pre-surgical experience. All of our PCAs are also Certified Medical Assistants. Please inform your Patient Care Advocate as soon as possible if you are ever dissatisfied with any aspect of your surgical process.
Jordan Mitchell, MA
Patient Care Advocate
(469) 800-5835
Jordan@nicholsonclinic.com
Melissa Furrh, MA
Patient Care Advocate
(469) 800-5834
Melissa@nicholsonclinic.com
Karen Perez, MA
Patient Care Advocate
(469) 800-5830
Karen@nicholsonclinic.com
Virtual Pre-Op Education Sessions
Nicholson Clinic and Baylor Scott and White are committed to your comprehensive bariatric care. As a part of your care program, we would like you to attend a virtual Pre-Operative Education Session prior to your scheduled surgery. These virtual sessions are are led by Ty Mason, BSN, Registered Nurse and Bariatric Coordinator for Baylor Scott and White Medical Center Plano.
Friday, October 3 | 12:00-12:30pm
Friday, October 17 | 12:00-12:30pm
Friday, November 7 | 12:00-12:30pm
Friday, November 21 | 12:00-12:30pm
Friday, December 5 | 12:00-12:30pm
Friday, December 19 | 12:00-12:30pm
To RSVP and receive the link to the meeting invite, please contact Ty at tyrisha.mason@BSWHealth.org.
Virtual Post-Op Support Group Meetings
Please join us for our next complimentary support group meetings.
Wednesday, September 24 | 5:30-6:30pm
Topic: What to do if you’re struggling with weight loss and how to avoid weight gain during the upcoming holidays.
Hosted by Dr. Nick Nicholson, Bariatric Surgeon
To RSVP and receive the link to the meeting invite, please contact Ty at tyrisha.mason@BSWHealth.org
Thursday, October 30 | 12:00-1:00pm
Support Group Q&A
Hosted by Dr. Nick Nicholson, Bariatric Surgeon, and Kathy Matthews-Carlisle, Bariatric Patient Turned Health Coach.
Please join us for a complimentary support group! Bring any questions you would like answered by Dr. Nick and Kathy, who can talk about life 10 years after surgery – maintenance and mindset. Pre- and post-op patients welcome!
RSVP to kathy@livingwellthrivingmore.com and she will send a zoom to join.
