By Jordan Mitchell, NRCMA
Patient Care Advocate
Nicholson Clinic is committed to providing each and every patient with comprehensive support from day one of their weight loss journey. When you choose to have weight loss surgery with Nicholson Clinic, you will be assigned a Patient Care Advocate.
Patient Care Advocates (PCAs) are your 1:1 concierges to help you through the entire process leading up to surgery. Your PCA will be assigned after your consult with the surgeon. Your PCA will help make sure your pre-op needs are met, and will serve as your primary point of contact with the Nicholson Clinic.
Since there can be several steps leading up to surgery, especially if using bariatric insurance coverage, your PCA team is here to help you navigate the journey to surgery. Some insurance plans often require dietitian and psychologist appointments, sleep studies, lab work, clearances, etc. We also require our patients to complete a two-week pre-op diet to help prepare you for a safe, effective surgery.
Our Patient Care Advocates strive to help you through each and every step — their primary goal is to ensure you have the best possible pre-surgical experience. All of our PCAs are also Certified Medical Assistants. Please inform your Patient Care Advocate as soon as possible if you are ever dissatisfied with any aspect of your surgical process.
Patient Care Advocates are assigned based on the patient’s surgeon, unless otherwise notified:
Jordan Mitchell, Dr. Nicholson PCA – 214-785-6888 or Jordan@nicholsonclinic.com
Silvia Quiroz, Dr. Long PCA – 972-432-6821 or Silvia@nicholsonclinic.com
Rachel Galloway, Dr. Roshek PCA – 214-919-0788 or Rachel@nicholsonclinic.com